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Travel Coordinator - International Agent

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The IMPRIMIS GROUP is hiring for a talented Travel Coordinator - International Agent!!! We are looking for matching the top talent with our fast-growing client in Ft. Worth, TX.  

These opportunities are contract to hire and all applicants must be available to work various shifts (8-5, 9-6, 10-7 and 12-9 - including some rotating Saturday's).  Spanish bilingual highly preferred.   Contract to Hire - $17-21/hr. + OT and perks.

Duties and Skill Requirements:

  • 2+ years in Customer Service booking travel (domestic and international) within the travel industry (industry required!)
  • Must have 6 months of inbound/outbound experience working with multiple international airline agreements
  • Build itinerary options for member requests and provide quotes on travel arrangements and discounts on memberships
  • Offer multiple options to members on various travel packages and ensure member is educated on all possible flight options 
  • Answer calls professionally and pleasantly with the ability to use proactive selling tools for preferred suppliers and meet the member needs
  • Maintain personal agent queues for automated QC & schedule changes
  • Utilize excellent customer service skills to assist members with resolving issues with their customer’s travel arrangements
  • Ability to monitor accounts for follow up for documentation purposes
  • Handle administrative duties with accurate files and patient accounts 
  • Respond to itineraries built by the members via the online booking system
  • Confirm held bookings with confirmation of request that is inclusive of the applicable commission and fare rules
  • Set up reservations for ticket issuance when requested by member
  • Regular attendance and timeliness
  • Monitor status changes and queues for the online booking tool
  • Qualified candidate have impeccable skills with phone and email communication, queue management, chat and online booking tool or ticketing 
  • Shifts are determined by operational needs and may change at any time
  • MUST have experience working in Sabre (REQUIRED), MS Office, and various travel tools

Qualified candidates must be able to provide documents for E-Verify purposes, pass background and drug testing.  High School diploma required.  Spanish/bilingual a HUGE PLUS!

Please apply now if you want to join a growing team/company and want to learn the more in the travel industry!  Interviews are being conducted immediately.  Please forward your resume in Word to [email protected] 


Please apply now!!!