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Customer Service and Support Representative

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IMPRIMIS GROUP - MORTGAGE CUSTOMER SERVICE & SUPPORT OPENINGS!!!!


With over 30 years of niche industry experience, and with a comprehensive blend of tactical and strategic human capital solutions, Imprimis guarantees the highest quality of services and people.  With Imprimis, you get the "people you need for the future you want.  

Position is in downtown Dallas, TX and is an indefinite Contract role within a FUN, TEAM ORIENTED division that offers room for growth.  Pay is $18-19/hr. PLUS OT & Benefits & Incentives!!!!  

Ideal candidates have a minimum experience in the following (but not limited to): 

  • Technical expertise in various Mortgage Automation Software
  • Mortgage industry to include processing, help-desk, customer service and technical support
  • Reliable with the highest level of service and support (internal and external customers/staff)
  • 3+ years Loan Processing, Underwriting or Technical Support
  • Technical support for Mortgage software. 360 degrees
  • Guided mortgage loan officers through steps to installing, running software, and pulling credit
  • Provided support for mobile applications to customers updating accounts and applications with applicable information (credit purposes)
  • Handled calls for Client Location Servers and Content Media
  • Standard Network Trouble Shooting experience a plus

Software experience required:  MS Office, Calyx Point/Point Central, various lending/banking software and electronic application and signature system tools.  Comfortable knowledge of web conferencing tools, preferably GoToMeeting/ GoToWebinar Familiarity with PointCentral or Point Data Server software.

Mortgage Service Agents will work with licensed users in the following areas:  Lenders, Brokers, Mortgage Bankers, Community Bankers, Credit Unions, Nonprofits Reps.

If you have the skills and experience, please apply now.  All candidates for consideration must be able to pass background, drug testing and E-Verify.  Please apply to this job posting or send us your resume for immediate consideration to [email protected]